POSITION: SHELTER MANAGER
SALARY LEVEL: Dependent Upon Levels of Education and Experience (DOEE)
BENEFITS: Kaiser Health Ins., Blue Shield Dental, Vacation/Sick/PTO Accrual
REPORTS TO: Executive Director
DESIGNATION: Full Time
LOCATION: Emergency Shelter
HOURS: 40 hours per week, 24/7 availability by cell phone.
Hours may vary according to program needs.
Some evening and weekends required.
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POSITION SUMMARY: Under the supervision of the Executive Director, oversees all aspects of program implementation, operations and administrative functions of the Emergency Shelter to ensure attainment of the agency’s mission and goals.
DUTIES AND RESPONSIBILITIES
· Supervises, coordinates, and evaluates all operations of the shelter.
· Supervises, provides orientation, and arranges for 40-Hour Domestic Violence Counselor-Advocate training for shelter staff, interns, and volunteers.
· With the assistance of shelter staff, ensures client adherence to all program procedures and house rules.
· Conducts case management meetings with staff to monitor client’s progress.
· Responsible for coordinating 24/7 staff scheduling at the shelter.
· Attends meetings with staff, managers, volunteers, and interns.
· Provides crisis intervention counseling to shelter or hotline clients as needed.
· Responsible for purchases and petty cash at the shelter.
· Represents the agency and networks with agencies at regularly scheduled community meetings.
· Acts as a liaison and maintains relationships with family crisis service providers.
· Available for outreach presentations as needed.
· Prepares and submits monthly site updates to the Executive Director and reports as required by funding contracts.
· Interviews and evaluates applicants for vacant positions in accordance with the Employee Handbook.
· Follows and implements security and emergency preparedness procedures.
· Oversees client files to ensure progress is being made to achieve client goals in compliance with contract guidelines.
· Oversees implementation of site safety procedures using the Illness and Injury Prevention Policy.
· Ensures the cleanliness, orderliness, and safety of the shelter through supervision of staff and residents in their household duties.
· Coordinates property maintenance and repairs.
· Maintains supplies for the shelter.
· Additional duties and special projects may be assigned as necessary.
MINIMUM QUALIFICATIONS
1. Bachelor’s degree or equivalent work experience in a management setting or a social service
field, preferably with domestic violence and family issues.
2. Supervisory Experience: Preferred
3. Completion of the State Mandated 40-Hour Domestic Violence Counselor-Advocate Training or at least two years experience working in the domestic violence field.
4. Bilingual Required: English/Spanish.
5. Effective written and oral communication skills and computer skills.
6. Sensitive and supportive to individuals and families in crisis.
7. Ability to coordinate, direct and maintain effective working relationships with all staff, interns, volunteers and community agencies.
8. Able to work as a team member. Good interpersonal skills, strong leadership qualities, good judgment and organizational skills.
9. Vehicle required with a valid CA driver’s license and auto liability insurance.
10. Has not been a resident of Su Casa or any other DV shelter nor been in an abusive relationship for one year.
11. Clear state and FBI criminal background check.
This job description is not intended to be all-inclusive. Su Casa ~ Ending Domestic Violence reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
AMERICANS WITH DISABILITIES ACT COMPLIANCE INFORMATION: To comply with the Americans with Disabilities Act and other applicable laws insuring equal opportunities to qualified individuals with a disability, reasonable accommodations are made for the known physical or mental limitations of an otherwise qualified individual with a disability unless an undue hardship, direct threat to health and safety or other job related consideration exists.
